Sales:                  Service:
(815) 671-9010     (815) 671-4214
2022 Essington Road Joliet, IL 60435
189 Reviews Found Average Rating: 4.5 / 5
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              Customer Reviews

              At D'Arcy Buick GMC, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, GMC reviews to see what our customers are saying about us.

              Showing 1-10 of 189 reviews

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              Confirmed Sales Customer

              I knew exactly what I wanted and salemen...

              I knew exactly what I wanted and salemen made it happen...great experience...

              Joliet, IL

              Posted 7 days ago

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              Confirmed Sales Customer

              We purchased a GMC Acadia. Our entire...

              We purchased a GMC Acadia. Our entire process we a wonderful experience! Both the sales specialist and sales manager were GREAT! No pressure, extremely knowledgable, and very friendly! Two key reasons for driving my wife and I to this purchase; - the professionalism of your sales team - the high level of performance provided by your service department (serving our older vehicle). Great team!!

              Shorewood, IL

              Posted 7 days ago

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              Confirmed Sales Customer

              I love the car. It drives so much better...

              I love the car. It drives so much better than my 2000 Ford Taurus that I had previously. The staff was very helpful and seemed to really care about me choosing the right car. I felt cared about and considering I am girl, I did not want to get fooled on buying a car and there I did not feel any of that pressure. My grandfather who was with me even said that he liked the way the staff treated us. Good job, and keep up the good work!

              Joliet, IL

              Posted 7 days ago

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              Confirmed Service Customer

              I've been a long time customer at D'Arcy's...

              I've been a long time customer at D'Arcy's and always trust Jim Stevenson.

              Joliet, IL

              Posted 8 days ago

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              Confirmed Service Customer

              excellent

              Excellent

              Lockport, IL

              Posted 8 days ago

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              Confirmed Service Customer

              D'Arcy is a great Dealership! Never have...

              D'Arcy is a great Dealership! Never have any problems Richard Bramwell

              Plainfield, IL

              Posted 8 days ago

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              Confirmed Service Customer

              I have always had excellence service....

              I have always had excellence service. D'Arcy made the purchase and follow-up maintenace services for my 2012 GMC Terrain SLE-2 an easy and pleasant experience!

              Wilmington, IL

              Posted 9 days ago

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              Confirmed Service Customer

              Came in early Saturday for an oil change...

              Came in early Saturday for an oil change without an appointment. They were done in a blink. Thanks.

              Joliet, IL

              Posted 10 days ago

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              Confirmed Service Customer

              We were in and out rather quickly. Smiling...

              We were in and out rather quickly. Smiling faces every visit.

              Lockport, IL

              Posted 10 days ago

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              Confirmed Service Customer

              My A/C wasn't working. Thankfully we...

              My A/C wasn't working. Thankfully we aren't in the 80s every day yet. I brought my vehicle in to have it looked at. I had a damaged A/C condenser. Shelly even brought me into the back to fully explain the damage with one of the mechanics. I also ran into my original salesman, Lucas Sillar who was really bummed out to hear about this necessary repair and my previous engine troubles. They arranged to order the part; it took a business day to receive. They got the repair complete to my satisfaction, minus one recurring issue. The A/C emits a mildew-like smell for about a minute after it's first turned on. What's odd is, when the condenser wasn't functioning right, and it wasn't blowing cold air, the mildew smell wasn't present. With the new condenser, this mildew smell, which has existed for a while and they told me was no longer present, is very apparently still present. Whether I don't run the A/C for extended periods of time, or whether I run it constantly, when it is activated, the smell is there; it's at it's worst when the car sits a longer period of time. I guess this is something I have to tackle on my own. Kudos to the service crew for providing me with a comp car during this unexpected repair. Personnel like Shelly and Luke, along with the mechanics efforts, are what keep me and my family Darcy customers. Thank you.

              Joliet, IL

              Posted 10 days ago

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              Showing 1-10 of 189 reviews